As a referral practice, Anita works in partnership with primary care vets to diagnose and treat problem cases.
Since becoming a specialist in 2004, she’s seen several thousand animals referred to her by vets across South-East England. She helps diagnose the condition, and then advises what tests are needed, and which treatment plan to follow to cure or manage each case. The animal remains under your care, in accordance with RCVS guidelines.
Vets love her, not only because she has a level of dermatology expertise that’s rare in the UK, but also because she had her own small animal veterinary practice, so she appreciates the constraints and pressures that primary care vets are under.
She understands clients’ and patients’ needs, and knows how to encourage pet owners to comply with treatment plans at home, especially those that are long-term and costly.
She takes the time to understand the animal and is extremely thorough (consultation times are generous, often lasting one hour). By collecting such detailed knowledge of the animal’s history and condition, she can give the best advice without being swayed by the newest drug to be released. Vets are also impressed by Anita’s level of communication, both with them and with their clients.
Pet owners love her because she cares about each and every animal and this shows. She explains things in simple and non-judgemental terms, which helps pet owners feel part of the process, and helps get buy-in from them to continue with (sometimes difficult) treatments.
Whether an animal is seen via the app, or at one of Anita’s clinics, pet owners retain their existing relationship with their own vet, who remains involved in the process.